How to Develop Sales Compensation Plans for Small- and Mid-Size Businesses

This 1.5 hour video presentation by Senior Consultant, Harry Schum, MBA, of Compensation Resources, guides contractors in how they can find solutions for one of the more difficult challenges in business: developing the correct compensation plan for employees, with an emphasis on salespersons.

Customer Service: A Prime Business Component to Emphasize

Information excerpted from the American Subcontracting Association that provides input on what is generally considered as good customer service, as well as how to improve good customer service in your organization.

$ Collection Tips

Once you perform your work you need to get paid. To assist in that regard, we offer at the WSA website a PDF file from Zlien that offers a host of tips in this regard.

Succession Planning: Six Top HR Strategies

The ideas in the handbook help position your company to minimize unexpected successions when they occur to to accidents and/or illnesses. They will also assist in minimizing the time, cost and angst of filling key
roles when they become vacant.

Developing a Winning Organizational Culture

There are many challenges that face executives and the leaders of a business. Guiding and directing the way employees handle the business, transactions, relations with one another, and overall functions of the company are key parts of being in leadership. Establishing a well-defined organizational culture is vital to being successful in business development.

Better Understanding Employee (and Others) Behavior

Gregory P. Smith offers a snapshot of into how different personality types may best be counseled and managed, using the DISC (Dominance, Influence, Steadiness, Compliance) system. Graphic and pdf available within the article.

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