Tips for Negotiating with Vendors and Prospects

Tips on negotiation from a variety of sources.

Marketing for the 21st Century

Video of the marketing seminar provided at the 2017 WSA Sweeper Roundup. Includes link to the seminar presentation handout in pdf format.

Cold Calling Is Dead, Networking Lives

For decades people have tried to find business through the painstaking process of cold calling. Fortunately, today there are many other options.

The Value in Being Perceived as a ‘Premium Provider’

Customer Service: A Prime Business Component to Emphasize

Information excerpted from the American Subcontracting Association that provides input on what is generally considered as good customer service, as well as how to improve good customer service in your organization.

Sidewalk Chalk System

This file supports information about how to use sidewalk (or regular) chalk to improve the promotional photos on your company’s website, brochures, etc.

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