The Value in Being Perceived as a ‘Premium Provider’
Customer Service: A Prime Business Component to Emphasize
Information excerpted from the American Subcontracting Association that provides input on what is generally considered as good customer service, as well as how to improve good customer service in your organization.
Sidewalk Chalk System
This file supports information about how to use sidewalk (or regular) chalk to improve the promotional photos on your company’s website, brochures, etc.
Networking: The Dirty Dozen Tips for Social Events
Sean Luce, from the Luce Performance Group, provides a helpful document with twelve tips for common situations to help you and your employees have better interactions at social networking events.
Veteran Texas Contractor Outspoken Toward Unethical Pricing and Contracts
Charles Norton of Power Clean of Texarkana shares his thoughts on third-party vendors undercutting established contractors, as well as providing a word of warning about the shortcomings of porter services. A podcast interview is embedded at the bottom of this article.
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