Information excerpted from the American Subcontracting Association that provides input on what is generally considered as good customer service, as well as how to improve good customer service in your organization.
This file supports information about how to use sidewalk (or regular) chalk to improve the promotional photos on your company’s website, brochures, etc.
Sean Luce, from the Luce Performance Group, provides a helpful document with twelve tips for common situations to help you and your employees have better interactions at social networking events.
Charles Norton of Power Clean of Texarkana shares his thoughts on third-party vendors undercutting established contractors, as well as providing a word of warning about the shortcomings of porter services. A podcast interview is embedded at the bottom of this article.