Perception: Sweeping Contractors Cheat Business Customers at Night

This ‘expert writer’ for a popular web-based ezine has a poor opinion of parking area sweepers in general. How would you answer his critique?

Marketing and Service Tips for Sweeping Contractors

This information was provided by one of the focus groups at NPE 2006. This focus group provided an overview on marketing and service as it applies to parking area sweeping. Information was adapted by the material from presenter, Christy Schmidt, principal of Cincinnati-based Chamberlain Sweeping, Inc.

Screening of Parking Lot and Street Sweeper Debris

Many more contractors now screen their debris than even a few years ago. One reason is to reduce the cost of disposal. In some states the practice has become required as part of a Best Management Practice.

Preventing and Dealing With Noise Complaints While Power Sweeping

The best way to deal with noise issues is to stop them in their tracks before they can get started. It’s always best to avoid getting complaints in the beginning. You should also know what, if any, noise ordinances there are in every location where you sweep.

Selecting and Implementing a Global Positioning System

Selecting and Implementing a Global Positioning System

Information Retrieval Strategies for Parking Area Sweeping Contractors

Most of us have heard repeatedly about the value of networking and developing support systems. If you have incorporated this into your life, then you realize the time and commitment it requires. For a business owner, building an information network is equally important and requires a similar conscious effort to develop and maintain.

Keeping the Customer Satisfied

A pitfall is to focus more upon acquiring new business than on retaining our existing customers. There are, however, at least three compelling reasons for developing a strong customer retention program. First, we have invested time and money to find these customers; second, we’re familiar with their needs and know their ‘hot buttons;’ and third, we know their paperwork routines, that is, how and when to bill them, and when we can expect to get paid. Our start-up cost of time and money is already invested in obtaining the business and getting the account on line. It makes more sense – and dollars – to continue to service our existing clients than to find new ones and go through a start-up period again.

How to Keep Your Power Sweeping Company Successful

Some of the industry’s best reveal their winning strategies for keeping their company successful and profitable.

Keeping Your Power Sweeping Company Profitable

Mark Schwarze, president of Victory Sweepers, Inc., discusses how to deal with ‘low ball competition’ and other aspects to consider in keeping your power sweeping company operating in the black.