High Performance Organizations Make It Happen

The following is derived from Sam Geist’s QUICKBITES weekly e-newsletter. The focus of the article is to provide topic areas that allow organizations to engage their employees to expand on the concept that “High performance organizations make it happen.” The five concepts shown are designed to make implementing such a program real and relevant.

1. High-performance organizations employ people who think and act. They operate in the unrelenting pursuit of improvement and innovation. They are proactive. They align themselves closely with their customers. They test every goal and activity against how well it anticipates, meets, and exceeds customer wants and needs. 2. High-performance organizations achieve extraordinary levels of productivity through training, developing, leading, and engaging their people. They close the gap between knowing and doing, they eliminate the disconnect by training and developing their people. They raise the bar so they see marketplace opportunities with a new perspective. 3. High-performance organizations regard information technology as both a vehicle for implementing operational excellence and providing a competitive advantage. This perspective enables them to catapult ahead of their competition. 4. High-performance organizations live and breathe long-term sustainability. Their focus is to maximize value for the benefit of all stakeholders-employees, customers, and investors. 5. High-performance organizations are always changing, moving, implementing. They consistently innovate to deliver results- to execute their strategy. It’s that simple and that difficult. LESSON LEARNED:   “The mandate of high-performance organizations is to improve and innovate as they execute.” –Sam Geist   The above information was from “QuickBites,” by Sam Geist.  (800) 567-1861   www.samgeist.com   Sam Geist lectures, facilitates workshops and conducts training seminars on sales & marketing, the changing marketplace, leadership, differentiation, customer service and staff motivation.  His three books, “Why Should Someone Do Business With You… Rather Than Someone Else?” “Would You Work for You?” and “Execute… or Be Executed” are available in bookstores everywhere, published by Addington & Wentworth Inc.