In most sweeping organizations, sooner or later a sweeper accident will occur. You will then be dealing with one or more insurance representatives and/or adjusters. Here are some tips gleaned from a conversation with an independent insurance claims adjuster, Kevin McNamara, who owns Chugiak, Alaska-based Denali Adjusters.
“Know who you are talking to,” said McNamara, owner of a sole proprietorship insurance adjustment company. “Are they a representative of your insurance company or someone connected with the other person’s insurance? You might also want to know if they are an employee of the insurance firm or an independent adjuster.”
Either way, says McNamara, you want to establish a good line of communication. Especially in the case of a total, be clear about any and all aspects of the vehicle. Since most insurance adjusters will not be all that familiar with power sweepers, help them out in their understanding in any way you can.
The intent of this article used to provide you with information that will assist you in both buying and selling a used sweeper or other vehicles. The approximately 17-minute audio interview with Mark Boyer is broken into two parts. The first covers best practices when you sell your sweeper; the second discusses best practices to utilize when you buy a used sweeper.
All too often, those in the sweeping business concentrate on income, cash flow and the number of accounts they have and the volume of business they do. When it comes down to it, the most important indicator of success in the long term can be summed up in one word: profitability. If you don’t have a good understanding of your Profit and Loss (P & L) Statement, you’re not analyzing what is typically the most important indicator of your business’ health.
The quality you choose for your ‘moving billboard’ can pay you big dividends. Research by the American Trucking Association has shown that a local delivery truck makes a whopping 16 million visual impressions per year
Your customers’ perception of how important your services are to them are based upon a variety of factors. Although these vary from customer-to-customer, there are some factors that tend to remain the same throughout most customer interactions.
In a time of fast-moving fuel prices, don’t let your margins erode because you haven’t added in a fuel surcharge to customers.
