by Ranger Kidwell-Ross
Feature article interview conducted in July 2008.Cannon Pacific offers a fleet of 30 sweepers currently, and major clients include a number of Homeowner Associations, large property management agencies and municipalities. The company also does work for many of the naval installations in San Diego county. They also have a large, very active pressure washing division to complement the sweeping services.
Miller said one of the keys to their ongoing success was to recognize that the sweeping industry was both fragmented and generally unsophisticated. “Clients — whether private individuals, HOA representatives or cities — are becoming increasingly sophisticated in their knowledge of what sweeping should be able to accomplish,” said Miller. “One thing we set out to do a few years ago is to help those customers better understand the sweeping industry by using some of the technology that’s now available. The Internet is one of the best ways to do that.
“We do our best to have knowledge that allows us to identify with the needs of each of our customers. They now know they can use us as a resource when it comes to PM-10 compliance, for example. Although we’re a large company, we provide one-on-one service with each of our customers, always tailored to their specific needs. And, with our municipal customers, especially, they appreciate our leadership, integrity and honesty. When they call us, knowing we are one of the largest companies in our marketplace, they expect us to know what’s going on currently in terms of environmental and other issues.”
The audio interview with Lee Miller is approximately 12 minutes in length.
Note: The interview will play without downloading any files onto your computer. Select the podcast link shown below.
Lee Miller may be reached via email sent to lmiller@cannonpacific.com.
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