Better Understanding Employee (and Others) Behavior

  Since my days as Editor of the print publication of American Sweeper magazine, Gregory Smith has offered information worth knowing. Through the years I have published a number of his articles. In this instance, he is offering a snapshot into how different personality types may best be counseled and managed. Smith offers a series of  internationally recognized DISC certification training and DISC assessments to help companies hire the right people, reduce conflict, improve communication and unleash team performance. DISC is a model of human behavior that helps people understand why they do what they do. The dimensions of Dominance, Influence, Steadiness and Compliance make up the model and interact with other personality factors to describe human behavior. Smith has summed up how to deal with each of the basic four personality traits in the PDF file we have co-located for you here on the WSA website. The link is here: Discovering-Your-Strengths-Guide-DISC3 Here’s what Smith has to say as a preface to his chart: Individual personality styles have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help you identify these variances, hire the right people, reduce conflict, improve communication and unleash team performance. The chart, which is shown below, is also available as a PDF file via the link above or by clicking on the graphic. Greg Smith is the Founder and President of Chart Your Course International Inc., located in Raleigh-Durham, NC. His 30 years of leadership and consulting experience has helped propel him as one of the nation’s leading authorities on employee selection, DISC personality assessment training, talent management, employee engagement and organizational behavior. He has traveled to and conducted workshops in over 26 countries and developed professional and DISC training programs for some of the “Top 100 Best Places to Work.” You may also reach him via the www.ChartCourse.com website.