reprinted courtesy of iContact; adapted for World Sweeping Association by Ranger Kidwell-Ross
As a marketer you need to think like a consumer. Consumers are smart, and they know what they want. If they receive an email from an unknown source, they will usually ignore it or delete it. If, however, the email comes from a trusted company, they are much more likely to take a look.
If you are a trusted supplier of sweeping and related services to someone – or even if you have simply discussed providing sweeping or other services with a prospective customer – be sure you obtain their email address(es) so you can professionally follow through with contacting them via that method.
Once you have a client and prospect list compiled, you will probably be pleasantly surprised at the amount of business occasional emails will generate for your firm. Following are some of the standard ways you can obtain email information you can then use in building your business.
If nothing else, use your website. If you’re not promoting your email list on your website, you’re not using your website well enough.
Using current email lists to build your own email list is an essential part of your growth. If your current recipients see something of value to them, they may think their friends will benefit as well. Allowing them to pass your email along may be an easy way to add more to your list.
Register participants’ address and announce the winners through your next newsletter list.
Offer special incentives through email only, and allow subscribers to pass these along to friends.
Never pass up the opportunity to inform readers about your email community. Direct them to your website or have them send an email to you requesting their addition.
On the back of your business card, promote your website and mention any opportunity to receive informative emails or newsletters.
Offer collateral material that requests individuals to sign-up on their own.
Host seminars on your area of expertise and have people sign-up to your mailing list for future seminars, discounted rates, and other announcements.
Email addresses are far from static and non-changeable. In fact, just the opposite is true. Unless you are tracking whether or not those on your list are receiving your email, you will find that your list will become outdated in short order. WorldSweeper uses iContact for the process of sending out group emails, as well as for tracking them in order to see who is receiving the emails, which addresses appear to be bouncing and much more.
iContact is one of a number of companies in this market, but they have continued to implement leading-edge features at a high enough rate that we have not, to date, considered going elsewhere. Here are some other tips the iContact pros offer…
Customers stay longer if they feel connected. Ask for feedback and respond immediately. If they know that you care about them, they’ll stick around.
Make your email readers want to open your email each and every time. Whether this value is in the form of discounts, product information, tips, or fun stories, subscribers should feel a need to read what you have to say.
Be interesting and your e-marketing will thrive. Each month, send out only messages that you can keep appealing. Put some thought into what you want to communicate and you will have more valuable information.
Be nice to loyal customers that have offered to receive your emails. If you don’t constantly bombard them, they’ll appreciate you more. You are privileged to have them on your list – so don’t abuse this privilege.
If you have any questions about any of the above ideas, feel free to contact the WSA Team for a further explanation. To check out iContact, including setting up a free trial account, go to www.iContact.com.
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