All too often, those in the sweeping business concentrate on income, cash flow and the number of accounts they have and the volume of business they do. When it comes down to it, the most important indicator of success in the long term can be summed up in one word: profitability. If you don’t have a good understanding of your Profit and Loss (P & L) Statement, you’re not analyzing what is typically the most important indicator of your business’ health.