Justin Paluszcyk, co-owner of Swept Away LLC, has a firm belief that when a company buys a product, the company’s focus is more on the person who’s selling the product than the actual product itself. In Paluszcyk’s own words, “If they don’t like you, they won’t hire you.” This philosophy is part of Swept Away’s mission statement, which can be summed up in a single word: Integrity.
Paluszcyk began the business in 2007 with a somewhat beat-up TYMCO 210 sweeper when he was a 23 year old without a college education. He learned about all the hidden costs of business ownership on the fly, grew his business slowly and steadily, steered away from bad decisions that could compromise his business and now manages a fleet that includes 15 sweepers, four commercial pressure washing rigs, nine pickups and nine snow plows. He has built his fleet while remaining virtually debt free, maintaining good employee morale and long standing business relationships despite the changing climate of the street sweeping industry. Paluszcyk has only lost one company’s street sweeping work in the nine years he’s been operating Swept Away LLC, and that one customer came back to Swept Away nine months later.
Sean Luce, from the Luce Performance Group, provides a helpful document with twelve tips for common situations to help you and your employees have better interactions at social networking events.
Gregory P. Smith offers a snapshot of into how different personality types may best be counseled and managed, using the DISC (Dominance, Influence, Steadiness, Compliance) system. Graphic and pdf available within the article.